Shipping Policy

Shipping Locations

We ship to all 50 states except Utah, North Dakota and Massachusetts.

Shipping Provider and Costs

Our main shipping provider is UPS. The shipping cost is Flat Rate Ground for $15. Due to tobacco regulations we do not oer UPS shipping without a required adult signature. When your package has been shipped, we will email you with a confirmation of your order and it’s associated tracking number so you can see the estimated time of arrival. Shipping confirmations and tracking numbers will be sent 24-48 hours after shipment.

Rates Offered

UPS Ground Shipping

Cost: $15.00 Flat Rate
Transit Time: 3-5 Business Days
Insured: Yes
*All UPS shipping rates include a required Adult 21 or Older Signature upon delivery.

Tracking a Package

Once your order is packaged and processed by our staff, you will receive a shipping confirmation email from us within 24-48 hours containing your tracking number so you can follow your package during transit. You can click on the LINK provided in the email to see your tracking information.

Delivery Instructions

*Packages are not eligible for specific delivery instructions. By law, all packages containing tobacco products must be signed for by an Adult 21 Years or Older.

Before submitting your order, if you include a comment in the “Notes” section, such as “Have UPS place it between the screen door and the main door” or “Please do not ring the doorbell” – We can not confirm that these requests will be met. UPS may not be able to meet specific delivery instructions – UPS drivers will follow company protocol when attempting to deliver your package which may require them to ring your doorbell to see if you’re home, leaving an attempted delivery notice on your door, or holding a package until someone is able to sign for it. Drivers will not leave a package on your doorstep when a signature is required.

Not Home at Time of Delivery

If you are not home at the time of delivery: A notice should be left at your address stating that delivery has been attempted. *We do not have control over delivery drivers, if they do not leave a note on your door – please check your tracking number (sent to your email) to view the current status of your package.

UPS will make a second delivery attempt, and if necessary, a third delivery attempt of the shipment. After three unsuccessful delivery attempts; your package will be delivered to a UPS Access Point and held there for you to pick up at your convenience. Packages will be held for no more than 5 business days. If you fail to pickup your package from a UPS Access Point, your package will be sent back to us.

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